Information that isn’t shared publicly:
The following data will not be publicly displayed or revealed to other users:
- Any payment information you provide
- Your password details
- Your IP address
- Your phone number
- Your date of birth and other identity verification documentation (for creators)
- Private profile information, in accordance with your preferences
- Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem)
Information that’s shared with trusted third-party services:
We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect Xareya’s Services (like when we partner with payment processors, or use services that help us manage our ads on other sites).We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you.
Information that’s shared to protect Xareya and comply with the law:
We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Xareya’s legal rights, property, or the safety of Xareya, its employees, users, or others.
Information that’s shared:
Creators are central to Xareya’s Services as they provide the projects that drive our mission. Given that responsibility, creators are bound by Privacy Policy and shall not sell or share any personal information except for fulfillment purposes.
Xareya reserves the right to take disciplinary action(s), including suspension, for any creator who is found to be in violation of the Policy.
When you back a project, the project’s creator will know your username, the amount you have pledged, mailing address for fulfillment, and the reward you have selected. Creators never receive backers’ credit card details or other payment information
If a project you have backed is successfully funded, the creator will receive the email address associated with your Xareya account.
Creators are required to keep backer information confidential, except as strictly necessary to communicate with backers directly and fulfill rewards. Creators should not ask for personal information that isn’t necessary to provide your reward, and should never request sensitive personal information that is not necessary to fulfill your reward such as your Social Security number or payment information. Contact us at support@xareya.com if you receive a request for information that seems inappropriate or excessive.
Email and Mobile Notifications:
Xareya wants to communicate with you only if you want to hear from us. We try to keep emails to a minimum.
Xareya will send you an email relating to your transactions on Xareya-portal. We will also send you service-related announcements when it is necessary to do so.
Security
The security of your personal data is important to us. We look to industry best practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. No method of transmission over the internet or electronic storage is completely secure, so Xareya cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep secure. We encourage all users to provide feedback if any ambiguity caused, via: hello@xareya.com
Retention of Data:
We will retain your information as long as your account is active, as necessary to provide you with the Services. We will also retain and use this information as necessary for the purposes set out and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and protect Xareya’s legal rights.
We also collect and maintain aggregated, anonymized, or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.
